Data Protection Policy of pharma services oehler gmbh

Data Protection Policy of pharma services Oehler gmbh

In the present Data Protection Policy we, pharma services Oehler GmbH (herein also referred to as “we”, “our” or “us”), explain the manner, scope and purposes of the collection and further processing of personal data. This Policy applies to our website (“Website”). Please note that our website may be linked or refered to other internet sites, to which deviating data protection rules may apply. Personal data are all and any data that relate to an identified or identifiable natural person (“Data Subject”). The processing of personal data in the context of the website is governed by the provisions of the Swiss Data Protection Act (DPA) and, if and to the extent applicable, the General Data Protection Regulation of the European Union (“GDPR”).

1.  Person responsible

The person responsible for the data processing described in this document is :

 pharma services Oehler GmbH
Sihleggstrasse 15
CH-8832 Wollerau

Phone:        +41 44 787 70 20
E-Mail:        info@pharma-services.ch

If you have any questions about data protection at pharma services Oehler GmbH, please contact us at the above address. 

2. Data processing

2.1 General data processing when visiting our website

When you use the website for information purposes only we collect the personal data that your browser transmits to our server. However, the server collects a range of user information with each visit, which is temporarily stored in the server's log files. The following data is collected:

• IP address;
• Date and time of access;
• Time zone difference to GMT time zone;
• Name and URL of the file accessed;
• Website from which the access was made;
• Browser (incl. language and version);
• Operating system and version of the browser software.

When using this general information, no allocation to a specific person takes place. The collection of this information or data is technically necessary to display our website to you and to ensure its stability and security. This information is also collected in order to improve the website and analyse its use. The legal basis for the temporary storage of the information and the log files is our legitimate interest in being able to offer you our website in sufficient quality and to continuously improve it.

2.2 Contact by email and phone

You can contact us electronically or by phone using the email address and phone number provided on our website. In this case, the personal data you provide to us, in particular your e-mail address, your name and phone number, your position and any other personal data you provide to us, will be stored by us in order to arrange appointments or answer your questions. The legal basis for this personal data processing is your consent and our legitimate interest in processing your enquiry.

2.3. Contact form

Our website contains a contact form that can be used to contact us. To use the contact form, you must enter your company, your name and your email address. The personal data you send us will be stored and processed by us for the purpose of dealing with your enquiry. The legal basis for this personal data processing is your consent and our legitimate interest in processing your enquiry.

2.4 Newsletter

If you subscribe to our newsletter, we will use your e-mail address and other contact details to send you the newsletter. You can subscribe to our newsletter with your consent. For the registration to our newsletter, we use the so-called double-opt-in procedure. This means that after your registration we will send you an e-mail to the e-mail address you have provided, in which we ask you to confirm that you wish to receive the newsletter. Mandatory information for sending the newsletter is your full name, your e-mail address and the language you prefer, which we save after your registration. The legal basis for the processing of your data in connection with our newsletter is your consent to the sending of the newsletter. You can withdraw this consent at any time and unsubscribe from the newsletter. You can declare the withdrawal of consent by clicking on the link provided in every newsletter e-mail, by e-mail to info@pharma-services.ch or by sending a message to the contact details given in the imprint.

For the transmission of our newsletter, we use Mailchimp, a newsletter tool of the third-party provider The Rocket Science Group LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta GA-30308, USA ("Mailchimp"). The data transmitted when registering for the newsletter is stored on Mailchimp's servers in the USA. More information on data processing by Mailchimp can be found in the respective data protection provisions: mailchimp.com/legal/.

2.5 Cookies

Our website uses so-called cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on the computer system of the user or a mobile end device. The cookie contains a characteristic string of characters that enables the browser or mobile end device to be uniquely identified when the website is called up again. Cookies cannot execute programs or transmit viruses to your computer.

The purpose of using cookies is, on the one hand, to enable and simplify the use of our website for users. Some functions of our website cannot be offered without the use of cookies (so-called technically necessary cookies). On the other hand, we also use cookies to analyse user behaviour on our website, namely for range measurement, and finally for marketing purposes.

2.5.1 Technically necessary cookies

Technically necessary cookies are required for our website to function. Therefore, these cookies cannot be switched off in our systems. They usually record important actions, such as the number of requests made, editing your privacy settings or filling out forms. Although you can block these cookies in your browser, then some parts of our website may no longer function.

The legal basis for data processing when using technically necessary cookies is our legitimate interest, which lies primarily in ensuring the functionality and improvement of our website.

2.5.2 Analytical and marketing cookies

Analytical cookies allow us to analyse visitor behaviour and traffic sources so that we can measure the performance of our website and improve the user experience. They help us to identify the popularity of each page and indicate how visitors move around our website. The information collected is aggregated and anonymous.

Marketing cookies allow us to deliver advertising that is relevant to you. These cookies may remember that you have visited our website and share this information with other companies, including other advertisers.

Where we use cookies for analytics and marketing purposes, we will obtain your explicit consent to do so. The processing of data for analysis and marketing purposes is therefore based on your consent. After giving your consent, you can withdraw your consent at any time with effect for the future. However, this does not affect the lawfulness of the processing carried out on the basis of your consent prior to the withdrawal of consent. You can declare your withdrawal of consent at any time by adjusting the cookie settings.

We specifically use the following analytics and marketing cookies:

- Google Analytics of Google Ireland Ltd, Ireland. The privacy policy for Google Analytics can be found here: policies.google.com/privacy.

You can object to the use of cookies, for example (i) by selecting the appropriate settings in your browser, (ii) by using appropriate cookie blocker software (e.g. ghostery etc.) or (iii) by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.

2.6 Social Media

On our website, we provide a link to our social media profiles on the LinkedIn platform. As a matter of principle, we do not use any plug-ins in this context, and no personal data are disclosed to the LinkedIn providers when you visit our website.

We have no influence on the data collected and data processing procedures of LinkedIn. These are subject to the respective data protection declarations of the third-party provider. Further information on the purpose and scope of data collection and its processing by LinkedIn, please refer to the data protection declarations of these providers communicated below.

Platform: Provider and privacy policy

- LinkedIn: LinkedIn Ireland Unlimited Company: https://www.linkedin.com/legal/privacy-policy

3. Disclosure of personal data to recipients and abroad

We are entitled - if permitted and necessary - to disclose your personal data to third parties within the scope of the purposes described in this data protection declaration. Third parties include, in particular, providers to whom we have outsourced certain services (e.g. IT providers), business partners, support persons, our accountants and auditors. These may be located in Switzerland or abroad. However, if third parties are based outside Switzerland or the EU, we will only transfer your personal data if appropriate data protection is ensured. 

4. Storage period

We process and store your personal data only for as long as is necessary in accordance with the processing purpose in question or for as long as there is another legal basis (e.g. statutory retention periods) for doing so. We retain personal data that we hold, on the basis of a contractual relationship with you, at least the duration of that contractual relationship and the limitation periods for potential claims by us or based on contractual retention obligations. As soon as your personal data is no longer required for the above-mentioned purposes, they will generally be deactivated, deleted or anonymized as far as possible.

5. Your rights

Within the scope of the data protection law applicable to you and to the extent provided for therein, you have the right to information, correction, deletion, restriction of data processing, objection to data processing as well as to the handing over of personal data for the purpose of transfer to another body (so-called data portability). Please note, however, that we reserve the right to enforce the restrictions provided for by law, for example if we are obliged to retain or process certain data, if we have an overriding interest in doing so (to the extent that we are entitled to rely on this) or if we need the data in order to assert claims. If any costs are incurred by you, we will inform you in advance.

If data processing is based on your consent, you can withdraw this at any time without giving reasons for the future. However, this does not affect the lawfulness of the processing carried out on the basis of the consent prior to your withdrawal of consent.

The exercise of such rights usually requires that you clearly prove your identity (e.g. by means of a copy of your identity card where your identity is otherwise not clear or cannot be verified). To exercise your rights against us, you can contact us at the address given in section 1 of this privacy policy.

Every data subject also has the right to enforce his or her claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).

6. Data security

To protect your personal data, we use, among other things, encryption for data transmission (SSL/TLS encryption) and have implemented numerous technical and organisational measures to ensure the most comprehensive possible protection of the personal data processed by our website.

7. Reservation of right to change

We expressly reserve the right to amend this data protection declaration at any time. If such amendments are made, we will immediately publish the amended data protection statement on our website. The data protection declaration published on our website shall apply in each case.

Status: March 2022